COVID-19: Critical business support and our focus on employee health. Learn More

The Raritan Blog

DCIM – How Do I Decide What’s Right For Me and Cut Through All the Hype and Confusion?

Posted on July 15, 2011 by Website Administrator

As SVP of Global Sales and Marketing for Raritan, I have had the opportunity to speak with many different companies around the world that have been considering a DCIM solution. In most cases, the conversation quickly turns to “with over XX companies and growing claiming to have some sort of a DCIM solution out there today, how do I chose the right one?” I can see the frustration on their faces as they try to decide which solution is right for their specific needs. At this point I tell them to take a deep breath and then I try to help them simplify the problem down to some basic needs.

First, let’s identify your top one to two most pressing needs. What problem or problems are you trying to solve? Are they in the areas of asset management, capacity planning, energy management, visualization, change management or environment management? Sure many of the companies that offer solutions in the DCIM space claim to offer all of these features, but do they really solve the problem that you are facing? Chances are not. Don’t try and boil the ocean. Solve for the few biggest problems first.

Next I ask them how, if at all, they are getting the information they need to solve the problem today. Is it in a spreadsheet, on a clipboard at the end of the aisle, in a document on their computer or is it nonexistent? Regardless of the answer, the goal is to get that important information into a system that can provide them with the capability to not only see all the data, but take positive action to solve the problem or problems. You can’t manage what you don’t measure.

Finally, once the problem definition is agreed upon I ask them if they are ready to dedicate the internal resources to make the system a valuable dynamic tool both today and in the future. This is where it is very important to establish up front if the company is planning to deploy and maintain the system themselves or seek outside help for some or all parts of this. It is critical that a statement of work (SOW) is established defining process, timeline and most importantly ownership both internally and externally. This will give all parties involved the ability to set fair and reasonable expectations of the DCIM solution and a high probability of success. It is also critical as the software license, the installation/professional services costs and the ongoing resources costs will make up the total cost of ownership.

At Raritan we know that our customers have many choices of vendors to choose from.  We always strive to not only take the time to understand all the upfront requirements, but also exceed our customers’ expectations with our products and services. We are committed to making every customer a delighted Raritan customer.

Other Blog Posts

The New Dominion LX II: Why You Should Trade Up
Posted on April 2, 2020
Coronavirus Remote Management Checklist
Posted on March 18, 2020
The New Dominion LX II: Java-Free KVM-Over-IP for SMBs
Posted on February 5, 2020
Dominion KX IV-101 Newest Firmware Update
Posted on December 17, 2019
Rack PDUs Outlet Density and Types
Posted on November 14, 2019

View all Blog Posts


Upcoming Events

2020 DoDII Worldwide
August 2–5  •  Phoenix, AZ
AFCOM Data Center World 2020
August 24–27  •  San Antonio, TX
DCD NY 2020
September 1–2  •  New York City, NY
Critical Facilities Connect 2020
September 14–15  •  Charlotte, NC
Spiceworld 2020
September 15–20

View all Events

Latest Raritan News

Raritan Introduces Economical New Generation KVM-Over-IP Switch and Serial Access for SMBs
Posted on March 2, 2020
Extended IT rack power mapping possibilities with Raritan’s locking solution
Posted on October 23, 2019
Raritan Ranked as the Global Leader in KVM-over-IP Switches
Posted on October 21, 2019
Raritan’s New KVM-over-IP User Station Brings 4K Performance and Productivity to Remote Equipment Access
Posted on September 18, 2019
Raritan’s New 4K Ultra HD KVM-over-IP Switch Wins Best of Show Award at NAB
Posted on May 21, 2019

View all news