Product Support
EMX/EMX2
Support Notes
Important End-of-Life Announcement
EMX and EMX2 part numbers are discontinued and are now end-of-life. Click here to learn more. A next-generation replacement product is the SRC series of Smart Rack Controllers.
General Notes
EMX2 products with DX2 sensors — New Gen3 “SmartSensors” are not currently supported. We do not recommend using a combination of EMX2 and DX2 sensors at this time due to compatibility issues.
Never install a release older than the firmware currently installed. The only exception would be if this is done under the direction of Raritan Support.
General Availability (GA) releases are fully tested, production-ready, and are recommended for most customers and deployments.
Limited Availability (LA) releases are of the same testing and production quality as GA releases but may have some missing or extra features. Because of this, LA releases are typically only delivered to select customers and/or select product types. Related binary files are, therefore, not available for public download through the website. To access LA binary files, contact your regional Raritan Support team; they will first confirm compatibility with your specific model(s) and then provide the files as needed.
- Xerus™ Firmware Version 3.6.1 General Availability (GA)
Firmware and Release Notes
- Release Notes9/3/2020
- Firmware Download (ZIP)9/3/2020
Documentation
- EMX Quick Setup Guide9/3/2020
- AMS Quick Setup Guide9/3/2020
- User Guide9/3/2020
- Online Help9/3/2020
SNMP
- Xerus™ MIB User Guide9/3/2020
- EMX2 MIB9/3/2020
- Asset Management MIB9/3/2020
- LHX MIB9/3/2020
Tools and Driver
- Windows driver for USB serial console9/3/2020
- EMX Recovery Tool9/3/2020
JSON-RPC Bindings
- EMX JSON-RPC change history9/3/2020
- EMX JSON-RPC SDK9/3/2020
- EMX JSON-RPC Online Help9/3/2020
Additional Documentation
- Cascading Guide9/3/2020
- EMX Modbus Register Layout9/3/2020
SmartSensor
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