Submit a Ticket

To open a new ticket, please provide the required details below.

If this request was sent out of business hours, you will receive an email at the start of the next business day, otherwise our team will be in contact via email within 2 business hours.


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Raritan welcomes suggestions for new features or other improvements to our products. Suggestions can be submitted to Raritan Technical Support for consideration. 

Raritan does not pay for unsolicited suggestions submitted to the company, nor does our taking a suggestion constitute any commitment to use it.

Contact Support

Need more help with a product? Contact our support team by phone or email and we'll get you up and running in no time.


U.S./Canada/Latin America (9 a.m. to 6 p.m. ET from Monday through Friday)
Phone: (800) 724-8090 or 732-764-8886
For Technical Support: Press 6
For Software License Key questions: Press 4
Fax: (732) 764-8887
Email: All other: tech@raritan.com


Raritan Europe/Africa/Eastern Europe/Middle East
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Phone: +31-10-2844047 | Email: tech.europe@raritan.com


United Kingdom/Ireland/Nordics
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Phone: +44 207 090 1393 | Email: tech.europe@raritan.com


Germany/D.A.CH. regions 
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Tel:  +49 375 271 349 4707 | Email: tech.europe@raritan.com 


Raritan Taiwan
(9 a.m. to 6 p.m. GMT+8 from Monday through Friday)
Phone: +886-2-8919-1333
Email:  Support.APAC@raritan.com


Raritan Australia and New Zealand
9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +61 (2) 9029 2558/+61 (3) 9866 6887
Email:  Support.APAC@raritan.com


Raritan Asia Pacific, Inc. India

Liaison Office (9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +91.124.4107881 | Email:   support.india@raritan.com


India Support Email | support.india@raritan.com


China Support Email | support.china@raritan.com


Raritan China, Beijing
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-10-58257888 | Email:  Support.APAC@raritan.com


Raritan China, Shanghai
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-21-5425-2499 | Email:  Support.APAC@raritan.com


Raritan China, GuangZhou
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-20-8755-5561 | Email:  Support.APAC@raritan.com


Raritan Japan (9:30 a.m. to 5:30 p.m. local time from Monday through Friday)
Email: Support.japan@raritan.com