Customers using peripherals DX2-AF1, DX2-WS1, DX2-T1DP1, DX2-ENVHUB4, DX2-REMHUB4, AMS-48U, AMS-M2 with products PX2, PX3, PXE, PXO, PXC, PX3TS, SRC and BCM2 will require firmware release 3.6.10 on them to function. Products running earlier releases will not detect the above sensors until new firmware 3.6.10 has been applied.
Please review firmware 3.6.10 release notes for more information.
Our tech support team is here to help you with any product-related issue, including bugs and security vulnerabilities you may be experiencing. Please submit a ticket below.
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