Product Support


Support Notes

Important Network Configuration Changes in Xerus 4.0.10 GA release. (8/30/2022)

Important Information on changes in Xerus™ platform (all power products running Xerus™ firmware) SSH interface in firmware 3.6.0 and later (10/1/2020)

Xerus firmware release 3.6.0 and later SSH implementation has been updated to latest version and disabled weak algorithms.
Scripts using disabled algorithms may experience issues with PDU running 3.6.0 & later firmware.
Please review 3.6.0 release notes and contact Raritan Technical Support for additional information.

Important Information for Customers with PX2-2xxx Models running Firmware 3.4.0 (3/14/2019)



General Notes

Some PX2 part numbers are discontinued and are now end of life. Click here to learn more.

Never install an older release than the firmware currently installed. The only exception would be if this is done under the direction of Raritan Support.

Firmware Upgrade Path — Due to file system changes in release 3.5.0, any updates from a firmware version older than 3.3.0 to 3.5.0 or newer will require an intermediate firmware update to 3.3.x or 3.4.x.

General Availability (GA) releases are fully tested, production-ready, and are recommended for most customers and deployments.

Limited Availability (LA) releases are of the same testing and production quality as GA releases but may have some missing or extra features. Because of this, LA releases are typically only delivered to select customers and/or select product types. Related binary files are, therefore, not available for public download through the website. For access to LA binary files, please contact your regional Raritan Support team for assistance who will first ensure proper compatibility with your specific model(s) and then will provide files as needed.

Note: Power Firmware has been renamed to Xerus™ Firmware

Visio Stencils
Download PX2 Visio Stencils


Version 3.0.4 Generally Available (GA)

November 10, 2014

Release Abstract:
Caution: Only Power IQ releases 4.2 and higher are compatible with PX3.0.4.

This release contains some critical security fixes found after the Open SSL Heartbleed vulnerability (CVE-2014-0160) which was fixed in PX2.5.30. PX3.0.4 contains fixes for the Poodle and SRTP vulnerabilities. Therefore, ALL customers are recommended to upgrade to this release immediately. The Raritan PX2.x and 3.x firmware releases are NOT vulnerable to the Shellshock - BASH bugs (multiple CVEs). This firmware release is for General Availability (“GA”) on all existing Raritan PXE, PX2 and PX3 models, transfer switches (PX3TS-1875R and PX3TS-1876R) and BCM-24xx units. Use the User Guide for PX3.0.0.

    Firmware and Release Notes
    Tools and Driver
    JSON-RPC Bindings
    Additional Documentation
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