CommandCenter Secure Gateway Version 5.0.0

Product Support

CommandCenter Secure Gateway

Support Notes

Important Note for the CC-SG customers with older Hardware Appliance (E1 or V1) and firmware upgrade (8/1/2024)
A patch may be required prior to upgrading CC-SG hardware appliances shipped from factory (prior to early 2017) with 6.2 or earlier release
Please click here for more information and contact technical support team for more information.

Important note for CC-SG virtual appliance upgrades to Release 9.0:
Customers upgrading to Release 9.0 with CC-SG virtual appliances upgraded from previous releases (5.x or 6.x), may have two hard drives as a result of these prior upgrades. Before upgrading to 9.0, the original (older) hard drive (disk 1) must be removed.

For further details, please review the information here and contact Raritan Technical Support for additional information.

Please click the button for the latest version of CC-SG

CommandCenter Secure Gateway Version 11.5.0

Visio Stencils
Download CommandCenter Secure Gateway E1 Visio Stencils
Download CommandCenter Secure Gateway v1 Visio Stencils

Version 5.0.0

The CC-SG 5.0.0 release is NOT supported on CC-G1 hardware

IMPORTANT:
You must own a CC-SG V1 or CC-SG E1 in order to be able to upgrade to this release.

I do not know which CC-SG hardware model I own: Which model do I own?

For CC-SG V1 and CC-SG E1 only: Please read the 5.0.0 release notes before proceeding to ensure that you are running a version that can be upgraded to this release. If you are running firmware older than 4.0.0.5.5, you must FIRST UPGRADE to a newer version (see "Upgrade Path" in the release notes).

Upgrade files for older releases are available on the Firmware Archives page of the Raritan website.

It is strongly recommended that you review the Release Notes before upgrading.

scc50_upgrade_p331_rpm_rfp.zip
(Login (to the right) and Software License required for download)
Read Me 1st Document 08/16/2010
Release Notes 08/16/2010
Quick Setup Guide - E1 Model (English) 08/16/2010
Quick Setup Guide - V1 Model (English) 08/16/2010
User Guide (English) 08/16/2010
Admin Guide (English) 08/16/2010
Quick Setup Guide - E1 Model (French) 08/16/2010
Quick Setup Guide - V1 Model (French) 08/16/2010
User Guide (French) 08/16/2010
Admin Guide (French) 08/16/2010
Quick Setup Guide - E1 Model (German) 08/16/2010
Quick Setup Guide - V1 Model (German) 08/16/2010
User Guide (German) 08/16/2010
Admin Guide (German) 08/16/2010
Quick Setup Guide - E1 Model (Japanese) 08/16/2010
Quick Setup Guide - V1 Model (Japanese) 08/16/2010
User Guide (Japanese) 08/16/2010
Admin Guide (Japanese) 08/16/2010
Quick Setup Guide - E1 Model (Simplified Chinese) 08/16/2010
Quick Setup Guide - V1 Model (Simplified Chinese) 08/16/2010
User Guide (Simplified Chinese) 08/16/2010
Admin Guide (Simplified Chinese) 08/16/2010
Quick Setup Guide - E1 Model (Traditional Chinese) 08/16/2010
Quick Setup Guide - V1 Model (Traditional Chinese) 08/16/2010
User Guide (Traditional Chinese) 08/16/2010
Admin Guide (Traditional Chinese) 08/16/2010
Compatibility Matrix 08/16/2010
Enterprise MIB 08/16/2010
WS API Programming Guide 08/16/2010

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