Product Support

CommandCenter Secure Gateway

Support Notes

Important note for CC-SG virtual appliance upgrades to Release 9.0:
Customers upgrading to Release 9.0 with CC-SG virtual appliances upgraded from previous releases (5.x or 6.x), may have two hard drives as a result of these prior upgrades. Before upgrading to 9.0, the original (older) hard drive (disk 1) must be removed.

For further details, please review the information here and contact Raritan Technical Support for additional information.


Please click the button for the latest version of CC-SG

CommandCenter Secure Gateway Version 10.0.0

Visio Stencils
Download CommandCenter Secure Gateway E1 Visio Stencils
Download CommandCenter Secure Gateway v1 Visio Stencils


Version 4.1.0

The CC-SG 4.1 release is NOT supported on CC-G1 hardware

You must own a CC-SG V1 or CC-SG E1 in order to be able to upgrade to this release.

I do not know which CC-SG hardware model I own: Which model do I own?

For CC-SG V1 and CC-SG E1 only: You MUST be running CommandCenter Secure Gateway version 4.0.0.5.5 or 4.0.1.5.3 in order to implement this upgrade. Systems running 3.2.1, 3.2.0, 3.1.1 or 3.1.0 must first be upgraded to 4.0.0.5.5 or 4.0.1.5.3. If you are running firmware older than 3.1.0, you must FIRST UPGRADE to a newer version.

Upgrade files for older releases are available on the Firmware Archives page of the Raritan website.

It is strongly recommended that you review the Release Notes before upgrading.

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