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Quick links to our most viewed product documentation and firmware upgrades.
Certain software documentation and software upgrades require an account with Raritan. If you have valid maintenance, please login to the right to access your software. If you do not have a valid maintenance contract, please contact your sales representative at 800-724-8090.
Access to license keys requires an account on Raritan.com. If you have an account, please login to the right. If you do not, please Contact Customer Service.
Need more help with a product? Contact our support team by phone or email and we'll get you up and running in no time.
U.S./Canada/Latin America (Available from 8 a.m. to 8 p.m. local time from Monday through Friday)
Phone: (800) 724-8090 or 732-764-8886
For Technical Support: Press 6
For Software License Key questions: Press 4
Fax: (732) 764-8887
Email: All other: tech@raritan.com
Raritan Europe
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Phone: +31-10-2844047
Email: tech.europe@raritan.com
United Kingdom
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Phone: +44 207 090 1391
Email: tech.europe@raritan.com
Germany/D.A.C.H. regions
Available from 9:00 a.m. to 5 p.m. local time from Monday through Friday
Email: tech.europe@raritan.com
Raritan Taiwan
(9 a.m. to 6 p.m. GMT+8 from Monday through Friday)
Phone: +886-2-8919-1333
Email: Support.APAC@raritan.com
Raritan Technologies Australian Representative
9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +61-3-9866-6887
Australia Support Email
Support.APAC@raritan.com
New Zealand Support Email
Support.APAC@raritan.com
Raritan Asia Pacific, Inc. India
Liaison Office (9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +91.124.4107881
Email: support.india@raritan.com
India Support Email
support.india@raritan.com
China Support Email
support.china@raritan.com
Raritan China, Beijing
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-10-58257888
Email: Support.APAC@raritan.com
Raritan China, Shanghai
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-21-5425-2499
Email: Support.APAC@raritan.com
Raritan China, GuangZhou
(9 a.m. to 6 p.m. local time from Monday through Friday)
Phone: +86-20-8755-5561
Email: Support.APAC@raritan.com
Raritan Japan (9:30 a.m. to 5:30 p.m. local time from Monday through Friday)
Email: Support.japan@raritan.com
Raritan welcomes suggestions for new features or other improvements to our products. Suggestions can be submitted to Raritan Technical Support for consideration. Raritan does not pay for unsolicited suggestions submitted to the company, nor does our taking a suggestion constitute any commitment to use it.
Create an account with Raritan.com for the following:
Access convenient online versions of documentation
Receive world-class support on your Raritan products by registering warranties and extended warranties.
Receive support notifications when firmware updates, end-of-life announcements, or other critical product-related support updates are available.
For defective RMA return please email:
You MUST include Raritan product (Defect/symptom, Make, Model, Serial number). We will be in touch with replacement details.