A patch may be required before upgrading CC-SG hardware appliances shipped from the factory (before early 2017) with a 6.2 or earlier release. The patch is NOT required for the latest 11.x.x to 12.0 upgrade step.
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Recommended Solution:
Latest Java versions (up to 1.8.0_65) are supported on CC-SG 6.1 release.
Please review CC-SG Compatibility Matrix for more details here.
Workarounds for CC-SG 6.0 and earlier releases:
1. Roll back Java to a Raritan certified supported version listed below
JRE 1.7.0_21, 1.7.0_45, 1.7.0._51 for Windows 7/8.
Please review CC-SG Compatibility Matrix for more details here.
2. Enable SSLv3 in the Java security configuration file:
SSLv3 can be reactivated by removing 'SSLv3' from the jdk.tls.disabledAlgorithms property in the < jre_home >\lib\security\java.security< /jre_home >file.
Default installation location for < jre_home > for Windows is as follows (unless modified):
C:\Program Files (x86)\Java\jre1.8.0_31 for 32-bit Java installations and
C:\Program Files\Java\jre1.8.0_31 for 64-bit Java installations.
Our tech support team is here to help you with any product-related issue, including bugs and security vulnerabilities you may be experiencing. Please submit a ticket below.
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