Legrand has an exciting opportunity for a Technical Writer to join the Data, Power & Control Division team in Zwickau, Germany. The Technical Writer will research, develop, and write user and administrator guides/online help, and quick setup guides for Power, KVM, Audio/Visual software and hardware products, with a focus on Power products for the Raritan and Server Technology brands.
Research, develop, and write user and administrator guides/online help, and quick setup guides for Power, KVM, Audio/Visual software and hardware products, with a focus on Power products.
Analyze documentation projects with a goal of developing more streamlined workflows.
Create and execute strategies for single-sourcing content within different guides, and for different media.
Review, edit, proofread, and revise previously created documentation.
Create graphics, flow charts, and diagrams for inclusion in documentation.
Interview product managers, developers, and testers for information about product functions.
Attend product demos, training sessions, and team meetings, and do hands-on product testing to become familiar with product technology.
Study requirements, specifications, wikis, and other written resources to learn about new and updated product features.
Obtain reviews of draft documentation from team members.
Maintain an understanding of user tasks and levels of user proficiency.
Review software and hardware for accuracy and consistency with documentation.
Identify problems in documentation and suggest revisions.
Follow the technical publishing group’s style guide.
Adhere to the technical publishing group’s processes and workflows.
Plan and execute project schedules for each assigned project, in cooperation with each product team.
Education: Must have a Bachelor’s Degree in Technical Communication, Journalism, English, Engineering, or related discipline.
Experience: Preference for the ideal candidate is 3 or more years’ experience.
Excellent writing skills; demonstrated ability in the use of the English language.
Capacity to work both independently and in a team, with multiple organizational and management levels and functional departments.
Ability to handle multiple concurrent projects.
Proven excellence in researching, organizing, writing, and presenting technical information.
Ability to adapt to a changing environment, meet deadlines, and be detail oriented with excellent organization and planning skills.
Single sourcing, with hands-on experience with AuthorIT desired.
Knowledge and experience with Microsoft Word, Adobe Acrobat.
Some knowledge and experience with graphic/screen capture software such as Snagit, Visio, or similar.
Knowledge about networking and data center technologies and hardware and software engineering terminology.
Familiarity with power distribution products and/or electrical knowledge desired.