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Warranties

Guardian Extended Warranties

Raritan's products are covered by the most extensive standard warranty in the industry.  Also available are affordable premium support and service options that include 24-hour advanced replacement and technical support.

Standard Warranty with Advanced Replacement*
  • No-cost two-year warranty covering parts and labor and advanced replacement* (available on all U.S. sales.)
  • Standard warranty coverage begins on the date of purchase.
  • Phone (800-724-8090 or 732-764-8886) and E-mail (tech@raritan.com) support are available from 9 a.m. to 5 p.m. Eastern Time Monday through Friday

* To qualify for advanced replacement under standard warranty, products must be registered with Raritan.

For customers who desire greater coverage than the Standard Warranty, Raritan offers two levels of enhanced coverage:

Guardian Support Services Gold
  • A one-year extension to the Standard Warranty coverage, PLUS
  • 24-hour advanced equipment replacement**
  • Around-the-clock technical support for ALL three years of coverage (24/7)
Guardian Support Services Platinum
  • A two-year extension to the Standard Warranty coverage, PLUS
  • 24-hour advanced equipment replacement**
  • Around-the-clock technical support for ALL four years of coverage (24/7)

** 24-hour next day delivery requires notification to Raritan Technical Support by 2:00 pm Eastern Time.

Warranty pricing information is below

Warranty Term Pricing Coverage
Standard 2 years FREE 100% parts and workmanship
Guardian Support Services Gold 3 years 20% of product list price 100% parts and workmanship plus 24-hour product replacement and 24-hour technical support 
Guardian Support Services Platinum 4 years 25% of product list price 100% parts and workmanship plus 24-hour product replacement and 24-hour technical support 

Warranty cost and savings are determined by the manufacturer's list price and the warranty purchase date. Warranties can be purchased at the time of initial product sale or any time during the standard 24-month warranty.

Synchronized Warranty: Comprehensive Warranty Coverage for Your Raritan Equipment

As part of our ongoing commitment to supporting our products and customers, we offer a Synchronized Warranty, which covers both current purchases and your existing Raritan equipment. Learn how you can conveniently consolidate all your warranty info into a single policy with a common expiration date.

Note: Some exclusions apply to Raritan's Guardian Support Services. For instance, cables and accessories are excluded from the warranty program, as are any products purchased from an unauthorized reseller or distributor. Additionally, products no longer offered on the current price list are ineligible for Extended Warranties.