While the proliferation of branch and remote offices is a positive sign of company growth, it can be a challenge for IT staffers. While many IT staffers use remote access software to diagnose and repair branch office problems these tools are only useful if the OS and network are functioning. If the network or OS is down, additional costs in travel, time, and lost business might be incurred. This paper addresses the added value (in terms of uptime and security) of out-of-band access and control tools for branch offices, and why out-of-band should be considered a critical component of branch office networks.

Availability and security of networks at remote locations are tied together. Due to requirements to keep the network operating, you need fast access to equipment in case of an outage or problem.

 
This report looks at the business advantages, including the return-on-investment implications, of managed service provider (MSP) Alvaka Networks’ adoption of OOB capabilities from Raritan during the first half of 2006. With an estimated ROI potential based on travel reductions at better than 150% over the course of the first year, as well as additional benefits in terms of customer loyalty, better service, better quality of life for employees leading to improved retention, and strategic business model advantages.