Transfer Switch

Product Support

Support Notes

Important Network Configuration Changes in Xerus 4.0.x GA release
This release introduces the feature that allows configuring an interface-specific gateway that will require changes in the initial deployment procedures in the field. Please click here for more information and contact the technical support team for additional information.

Important Network Configuration Changes in Xerus 4.0.10 GA release. (8/30/2022)

Important Information on changes in Xerus™ platform (all power products running Xerus™ firmware) SSH interface in firmware 3.6.0 and later (10/1/2020)
Xerus firmware release 3.6.0 and later SSH implementation has been updated to latest version and disabled weak algorithms. Scripts using disabled algorithms may experience issues with PDU running 3.6.0 & later firmware. Please review 3.6.0 release notes and contact Raritan Technical Support for additional information.

General Notes

Never install an older release than the firmware currently installed. The only exception would be if this is done under the direction of Raritan Support.

Firmware Upgrade Path — Due to file system changes in release 3.5.0, any updates from a firmware version older than 3.3.0 to 3.5.0 or newer will require an intermediate firmware update to 3.3.x or 3.4.x.

Some part numbers are discontinued and are now end of life. Click here to learn more.

General Availability (GA) releases are fully tested, production-ready, and are recommended for most customers and deployments.

Limited Availability (LA) releases are of the same testing and production quality as GA releases but may have some missing or extra features. Because of this, LA releases are typically only delivered to select customers and/or select product types. Related binary files are, therefore, not available for public download through the website. For access to LA binary files, please contact your regional Raritan Support team for assistance who will first ensure proper compatibility with your specific model(s) and then will provide files as needed.

Note: Power Firmware has been renamed to Xerus™ Firmware

Visio Stencils
Download Transfer Switch Visio Stencils

Xerus™ Firmware Version 3.3.30 Limited Availability (LA)

LA Release 3.3.30 — WPA2 WiFi Vulnerability (KRACK) Patch