Product Support


Support Notes

March 29, 2016
dcTrack 5.0.2

Please visit Sunbird for Support Documentation and Downloads.

dcTrack 4.0.1

dcTrack Release 4.0.1 is now generally available

dcTrack Release 4.0.1 provides the following security fixes:

  • Linux "Ghost" vulnerability
  • NTP daemon vulnerabilities

Minimum VMware Host Recommendations

# of cabinets# of CPUsRAM (GB) Datastore (GB) CPU (GHz)OSVMWare
1- 10013160*2.864 bitESX/ESXi 5.0 or later
101 or more14160*2.864 bitESX/ESXi 5.0 or later
Existing 4.0.0 Customers:

The upgrade is free for customers with a valid software maintenance agreement. Download the dcTrack 4.0.1 software upgrade bin file named dcTrack- below. The upgrade bin file can be installed via the dcTrack web client. In the Settings tab, click Software Upgrades, then click Browse to upload the upgrade bin file. Contact if you have any questions. Contact your reseller or to buy a contract if yours has expired.

  • dcTrack 4.0.1 Release Notes
    (Login (to the right) and Software License required for download)
  • dcTrack-v4.0.1.34.bin
    (Login (to the right) and Software License required for download)
  • dcTrack-v4.0.1.34.bin.md5
    (Login (to the right) and Software License required for download)
« View all Support Files
Account Log-in

Forgot your password?

Stay Informed

If you would like to receive a notification when this product is updated, signup below:

Need more help?

Contact Raritan Support
(800) 724-8090
.(JavaScript must be enabled to view this email address)