Warranties

Warranties

Raritan's products are covered by the most extensive standard warranty in the industry. Also available are affordable premium support and service options that include technical support.

Standard Warranty
  • No cost two-year warranty covering parts and labor.
  • Standard warranty coverage begins on the date of shipment
  • E-mail our technical support department  (support.apac@raritan.com)should you have questions related to your purchased Raritan equipment. Please always state the product name, serial number, clear description of the issue, and your contact details. With this information we are better able to offer rapid assistance.
Extended Warranty

For customers who desire greater coverage than the Standard Warranty, Raritan also offers extended coverage. Extended Warranty includes:

  • A one (1), two (2), or three (3) year extension to the ´Standard Warranty´ coverage on our intelligent power products
  • A one (1), two (2), or three (3) year extension to the ´Standard Warranty´ coverage on our access & control products

Extended warranty pricing is being determined by the manufacturer's list price and the warranty purchase date. Extended warranties can be purchased at the time of initial product sale or any time during the standard 2 year warranty period.

WarrantyTermPricingCoverage
Standard2 yearsFREE100% parts and workmanship
Extended Warranty1 yearPlease contact our sales team for a quotation.100% parts and workmanship 
2 yearsPlease contact our sales team for a quotation.100% parts and workmanship 
3 yearsPlease contact our sales team for a quotation.100% parts and workmanship 

As part of our ongoing commitment to supporting our products and customers, we offer a Synchronized Warranty Program, which covers both current purchases and your existing Raritan equipment. Learn how you can conveniently consolidate all your warranty info into a single policy with a common expiration date. Please contact Raritan for further details.

NOTE: Cables, CIMs, sensors, and accessories are excluded from the extended warranty program as are products no longer offered on the current price list. Products purchased from an unauthorized reseller or distributor, do not qualify from either program.