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Analog KVM Testimonials

Royal Caribbean International Royal Caribbean International

"We looked at other KVM vendors on spec and determined that Raritan offered the best solution with the most functionality— all at a lower cost than our previous KVM vendor.  We were impressed with how easy Paragon was to install and how quickly we had the servers up and running.” 

“The Cat5 cabling enabled us to link our two computer rooms point to point [through existing pass-throughs], so the systems managers could control all the servers from one location.  Plus, Paragon's high port density eliminated the need to have a monitor, keyboard and mouse in each rack." 

"We can keep our onboard IT managers in one location and centralize their functions.  Now there is no need for them to walk the ship to troubleshoot any problems." 

"We need KVM technology that is complex enough to accommodate our current and future equipment needs, yet simple enough for us to implement.  Many solutions out there are too complex on both fronts — Raritan's Paragon strikes the perfect balance." 

- Keith Hopkins, Manager, IT New building Administration, at Royal Caribbean International Royal Caribbean International

ServiceMaster

“If the server’s having problems and the network is down, or the OS is down, it’s a lifesaver.  Having that root-level KVM is very convenient, especially without having all those monitors and crash carts.  You can see what you need in one terminal, and hit different boxes.”

“We have security set up by groups. The security guys don’t want the messaging people to be in their box; there’s no reason for them to be there.”

“There would be no possible way for ServiceMaster to have a remote data center without the Paragon II.  We’d be running back and forth, or we’d have to keep people there all the time.”

"We’re definitely spoiled with the Raritan system. I can’t see us going anywhere else.”

Duane Morris

“Software installation, troubleshooting problems, reconfiguring network cards, server installation – all these things are done more quickly now through CommandCenter Secure Gateway.  Being able to see every server from one console is the ideal situation.” 
 
“We could have bought a mouse, keyboard and monitor for every rack, but we decided not to do that.  Instead, CommandCenter Secure Gateway saved us a ton of money.” 
 
“Now, when I log in to CommandCenter Secure Gateway with my network ID, it pulls my rights to the servers I need to see from the Active Directory server.” 
 
 Tonight we’re doing some maintenance on our core switches and adding memory to some of the servers.   Because I’m coming into the server on the KVM ports, I can do things like re-configure network card settings.  That’s something you can’t do with Terminal Services.  In that case, you’re coming in through the network card, and of course, as soon as you change network card settings, you’re literally blown off the server because you lose network connectivity in the process.  But with the Raritan device, I can make changes to the network card, and I’m still on the server the whole time, because I’m coming in through the KVM ports.  When I’m done, I just log off.”
 
“Before the move, Rick’s team [at Syscom Technologies] showed us how to sketch out each rack, planning what servers were going into each location.  We pre-programmed and labeled all the computer interface modules (CIM) with each server’s information, and connected them to servers as we put the servers into the racks.  Once we were all done, we just went right into the CommandCenter Secure Gateway and everything was automatically discovered and populated, rack by rack.” 
 
“Being able to troubleshoot, to see the BIOS and the setup is critical, because we in Philadelphia are the eyes for all the locations.  When I go into the CommandCenter Secure Gateway, I’ll see not only my servers here in the data center, but also any servers out at branch locations.  Moving forward, this is a solution we’ll provide to any office we open up.” 
 
“With Raritan’s devices, when I do network upgrades, I shrink the downtime window to between 11 p.m. and 2 a.m.  Without it, I might have to extend it to 4 a.m., which would impact my London users.  Raritan allows me to narrow that window.” 

- Michael Carpinella, Technical Services Director, Duane Morris

The Hill School Information Services Department

“Paragon is a testament to the reliability and scalability of a KVM solution.  What impressed me most was the ability to deploy a technology that can be expanded in the future without tearing down the current infrastructure.” 

“As my needs grow, I know that I can call Raritan and I will not be in a technological cul-de-sac.  Raritan is not content with the status quo and continually enhances its solutions.  I like rewarding that type of company, especially with tech dollars so dear.” 

- Rick Bauer, The Hill School Information Services Department, Pottstown, PA

SupplyCore

"Our business demands 100% uptime, and Raritan has helped us meet that demand.  Paragon enables us to switch between servers in a matter of seconds, meaning that if problems occur, servers are down for one minute versus one hour."

"Raritan is on the leading edge of KVM technology.  I have not seen another solution as efficient, as reliable or as expandable as Paragon."

- Greg Clark, Systems Technician, SupplyCore