Raritan's products are covered by the most extensive standard warranty in the industry. Also available are affordable premium support and service options that include 24-hour advanced replacement and technical support.
* To qualify for advanced replacement under standard warranty, products must be registered with Raritan.
* To qualify for advanced replacement under extended warranty, products must be registered with Raritan. Extended Guardian support services are limited to 3 years extensions to the standard 2 year services.
For customers who desire greater coverage than the Standard Warranty, Raritan offers three levels of enhanced coverage, limited to a total of 5 years, including the initial standard coverage.
** 24-hour next day delivery requires notification to Raritan Technical Support by 2:00 pm Eastern Time.
Warranty pricing information is below
|Standard||2 years||FREE||100% parts and workmanship|
|Guardian Support Services Gold||1 year||12% of product list price||100% parts and workmanship plus 24-hour product replacement and 24-hour technical support|
|Guardian Support Services Platinum||2 years||18% of product list price||100% parts and workmanship plus 24-hour product replacement and 24-hour technical support|
|Guardian Support Services Diamond||3 years||25% of product list price||100% parts and workmanship plus 24-hour product replacement and 24-hour technical support|
Warranty cost and savings are determined by the manufacturer's list price and the warranty purchase date. Warranties can be purchased at the time of initial product sale or any time during the standard 24-month warranty.
Synchronized Warranty: Comprehensive Warranty Coverage for Your Raritan Equipment
As part of our ongoing commitment to supporting our products and customers, we offer a Synchronized Warranty, which covers both current purchases and your existing Raritan equipment. Learn how you can conveniently consolidate all your warranty info into a single policy with a common expiration date.
Note: Some exclusions apply to Raritan's Guardian Support Services. For instance, cables and accessories are excluded from the warranty program, as are any products purchased from an unauthorized reseller or distributor. Additionally, products no longer offered on the current price list are ineligible for Extended Warranties.
24-hour advance equipment replacement apply to regularly stocked items and may not include BTO/ETO PDU product line.