Backing Up CC-SG

The best practice is to enter Maintenance Mode before backing up CC-SG. Entering Maintenance Mode ensures that no changes are made to the database while it is being backed up.

You can store up to 50 backup files on CC-SG. Once you have reached 50 backup files, you cannot create any new backups until you delete some old backup files from CC-SG. See Saving and Deleting Backup Files.

To backup CC-SG:

1. Choose System Maintenance > Backup.
2. Type a name for this backup in the Backup Name field.
3. Type a description for the backup in the Description field. Optional.
4. Select a Backup Type: Full or Standard. See What is the difference between Full backup and Standard backup?
5. To save a copy of this backup file to an external server, select the Backup to Remote Location checkbox. Optional.
   1. Select a Protocol used to connect to the remote server, either FTP or SFTP
   2. Type the IP address or hostname of the server in the IP Address/Hostname field.
   3. If you are not using the default port for the selected protocol (FTP: 21, SFTP: 22), type the communications port used in the Port Number field.
   4. Type a username for the remote server in the Username field.
   5. Type a password for the remote server in the Password field.
   6. In the Directory (Relative Path) field, specify the location to save the backup file on the FTP server.
      • Leave this field blank to save the backup file to the default home directory on the FTP server.
      • Enter a path relative to the default home directory to save the backup file in a level below the default home directory on the FTP server. For example, to save the backup file in a folder called "Backups" under the default home directory, enter Backups in the Directory (Relative Path) field.
   7. In the "Filename (leave blank to use the default filename convention)" field, type a filename for naming the backup on the remote server, or leave blank to accept the default name. The default name includes "backup" with a date and time.
   8. Click Save As Default if you want to save current remote server settings as default values. A confirmation message appears. Click OK. Optional.
6. Click OK.

   A message appears when the backup completes. The backup file is saved in the CC-SG file system, and if specified in the Backup to Remote Location field, to a remote server as well. This backup can be restored at a later time. See Restoring CC-SG.

Important: The Neighborhood configuration is included in the CC-SG backup file so make sure you remember or note down its setting at the backup time. This is helpful for determining whether the backup file is appropriate for the CC-SG unit you restore.